Following Up With Employer That Provides No Contact Information

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Debby writes:

How do you contact a company that does all its job posting online?

Resumes have been sent in, no response received, but there is no way to contact anyone.

I know you say to contact the companies, but can you tell me how to contact a company that does everything online?


The Career Doctor responds:

Yours is a common question among those job-seekers who rely heavily on the Internet for job-hunting, and it’s a good question, but before I answer it, let me talk about job-hunting in general.

Job-hunting on the Web is becoming an essential part of most job-seekers job-search strategy, and there is evidence (some contradictory) about the importance of it to finding a new job. My belief is that the Web is best used as a research tool for job-seekers and as a secondary source for job leads. And if you are using the Web heavily, remember to spend more time at company career centers than simply searching for job listings on job boards.

To me, networking — both traditional and online — is still the most powerful tool of job-hunting. Your network is simply your collection of friends, family, and professional contacts. The more people in your network, the more likely that one of them will hear of a great job opening that is perfect for you. And just about all employers agree that a job-seeker recommended by a current employee receives a longer look than one that has no such connection.

One of the biggest complaints about job-hunting online is that many job-seekers feel as though their resume disappears into some cyberspace blackhole. That’s partially true — more like a cyberspace database.

So, what can you do? Assuming you have the employer’s name, track down the postal address and mail a hard copy of your cover letter and resume to the employer. If you do not have a hiring manager’s name, try calling the company to get it. The extra effort involved will pay off tremendously for you.

For additional suggestions and advice, read this article on Quintessential Careers: Follow Up All Job Leads: Don’t Wait by the Phone (or Computer).

Randall S. Hansen, Ph.D., the Career Doctor
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About The Career Doctor Blog

The Career Doctor Blog provides intelligent and level-headed solutions to job-seeker questions. Updated daily with a new career, college, or job-related question - coupled with a thoughtful response from nationally-recognized career expert Dr. Randall Hansen - The Career Doctor. Have a question that has you stumped? Feel free to email your question, but please know that because of the large volume of emails Dr. Hansen receives that a personal response is often not possible... and that it may take some time for your question to appear in the Career Doctor Blog.
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