Phone Job-Interview Questions from Upcoming Grad

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Curtis writes:

I’m a college senior graduating next month, and I have a lot of questions related to job-hunting and interviewing. I hope you’ll answer as many of these as you can.

Do you have any pointers about phone interviews?

Is it OK for the final question in an interview to be, “When can I expect to hear from you?” or something along those lines?

How do you respond if the interviewer asks in 5-7 years where do you see yourself? And then in 10+ years?

Do you have any suggestions on getting rid of “um’s” and “well’s” when answering in an interview?

Finally, what is (in your opinion) the most impressive quality for a student to possess in an interview?


The Career Doctor responds:

Phone interviews are tough!! A lot more companies are using them to screen candidates because of costs, so it’s good to get some practice with these. The key is trying to establish rapport — which you do in person by making eye contact and smiling. Over the phone, you really need to use your tone of voice and strong vocabulary — and be a little more proactive.

You should ALWAYS ask — in all interviews — about the next step. When will I know about the next step, how many more people are you interviewing, when do you expect to make a decision, when should I call you to see about the next step, etc. Use one of these always. It helps you in your timetable (not that anyone really sticks to it) AND it demonstrates you are interested.

The key to the “future” questions is to show ambition. Employers want to hire someone who has a clear picture of their future and a clear understanding of how they want to contribute to the organization. So, the key is to show that you expect to be promoted, not because of time spent, but because you are (will be) a valuable member of the team.

Ums and uhs are caused by habit. And the key is just working on breaking the habit. We use them because we don’t like silence, but silence is a million times better than ums and uhs. It also helps to be prepared, because the more you have what you want to say in your head, the more likely you will not need the fillers to compose your story/answer.

The best quality? Wow. Tough one. Because I believe the best quality is authenticity. Don’t pretend to be someone you are not. Go in there and wow them as you. Be real. Now, this does not mean do not be prepared… I think the best interviews are ones where the person seems real, has great answers to my questions, and makes good eye contact and smiles, shows enthusiasm, has energy. And ask questions (because that shows interest).

Get more interviewing advice and resources in this section of Quintessential Careers: Guide to Job Interviewing Resources.

Randall S. Hansen, Ph.D., the Career Doctor
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About The Career Doctor Blog

The Career Doctor Blog provides intelligent and level-headed solutions to job-seeker questions. Updated daily with a new career, college, or job-related question - coupled with a thoughtful response from nationally-recognized career expert Dr. Randall Hansen - The Career Doctor. Have a question that has you stumped? Feel free to email your question, but please know that because of the large volume of emails Dr. Hansen receives that a personal response is often not possible... and that it may take some time for your question to appear in the Career Doctor Blog.
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