Using the STAR Technique in Job Interviewing

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Andy writes:

Someone told me I need to use this special technique for interviewing. I would like to talk to someone about the STAR interviewing technique. What is it? How is it used?

The Career Doctor responds:

The job-seekers who have mastered interviewing know the importance of weaving a narrative — a story — that showcases their talents, strengths, and accomplishments. The STAR method is just one of several models that attempt to guide job-seekers in providing the kinds of answers employers seek.

When employers ask behavioral interview questions — questions that ask you about specific situations you have faced in the past (“tell me about a time when…”) — what they are seeking is not some rambling story with much too much detail, but rather a clear description of the situation, the actions you took, and the lessons you learned from the experience.

The STAR method stands for Situation or Task — Action you took — Results you achieved. It serves as an outline for how you should formulate your response.

From my experience, more employers seem to be moving to behavioral interviewing for at least one of the rounds of interviewing… so it makes sense for most job-seekers to review common behavioral interview questions and prepare narratives for each one.

Remember not to memorize your responses. You want to have the pieces of the story in your head, ready to call forward when you need it, but it should not sound rehearsed or robotic.

Some sample behavioral interview questions:

  • Give me an example of a time when you set a goal and were able to meet or achieve it.
  • Tell me about a time when you had to use your presentation skills to influence someone’s opinion.
  • Give me a specific example of a time when you had to conform to a policy with which you did not agree.
  • Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.

Here are some Quintessential Careers resources for you:

  • Sample Behavioral Interview Questions
  • STAR Approach
  • Behavioral Interviewing Strategies
  • Randall S. Hansen, Ph.D., the Career Doctor
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    About The Career Doctor Blog

    The Career Doctor Blog provides intelligent and level-headed solutions to job-seeker questions. Updated daily with a new career, college, or job-related question - coupled with a thoughtful response from nationally-recognized career expert Dr. Randall Hansen - The Career Doctor. Have a question that has you stumped? Feel free to email your question, but please know that because of the large volume of emails Dr. Hansen receives that a personal response is often not possible... and that it may take some time for your question to appear in the Career Doctor Blog.
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