Should Assessments Be Used in Hiring Decisions?

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Chris writes:

I just finished reading an article you wrote regarding interview preparation. You briefly mentioned potential employers using assessments, testing for personality and skills, to help in their hiring decisions.

I am curious to hear your honest opinion on the subject of assessments which attempt to measure potential — assessments that are supposed to be able to predict a candidate’s job performance and potential for growth and advancement.


The Career Doctor responds:

Let me first state that I am a strong believe in using career assessment tests as a personal tool for career development and career direction.

And I think there is some value to assessments that employers use to measure skills vital to a job — typing tests for secretarial positions — but I am really against tests that demean job-seekers, especially low-wage job-seekers.

I am on the fence about personality tests. I remember one discussion with an employer that used personality tests almost exclusively to decide whether prospective job-seekers would “fit” the organization. The top management was convinced that only a certain personality type would succeed in their company and they only hired people who matched that profile.

In an era of diversity — however we define diversity — I think having employees of all personality types could only add to the creativity and decision-making of organizations.

As for tests that supposedly measure things like honesty and morality or future job performance, I say get rid of them. They are a liability to using people skills to evaluate prospective employees, and I do not support their use at all.

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Randall S. Hansen, Ph.D., the Career Doctor


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About The Career Doctor Blog

The Career Doctor Blog provides intelligent and level-headed solutions to job-seeker questions. Updated daily with a new career, college, or job-related question - coupled with a thoughtful response from nationally-recognized career expert Dr. Randall Hansen - The Career Doctor. Have a question that has you stumped? Feel free to email your question, but please know that because of the large volume of emails Dr. Hansen receives that a personal response is often not possible... and that it may take some time for your question to appear in the Career Doctor Blog.
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